

WGU, which was established 20 years ago to deliver online-only competency-based programs, has 30,000 exams proctored online each month, which Lelo said makes it the nation’s largest consumer of online proctored exams. “There are more of, which is a good thing.” “It’s a proven concept, and more institutions are jumping on board,” Lelo said. Adel Lelo, senior manager of assessment solutions at Western Governors University, said colleges and universities are much more aware of the services, and in general, are more accepting that the companies can provide reliable, secure results. There are a couple of reasons why the number of for-profit online proctoring exam services have greatly increased in recent years. Like many institutions, UNC still proctors some online course exams face to face on campus or at testing centers. UNC's 17 campuses have 30,000 to 40,000 exams proctored online annually. But she added: "The respect for students' rights and privacy outweighs any need to make sure all these technologies are deployed."ĭiane Horton, online proctor coordinator and online services manager for the University of North Carolina system, said proctoring services have enabled the UNC system to expand its online course offerings. “The mission of UNC schools is to make higher education available to more members our community,” Horton said, noting that the average age of UNC students is rising and that older learners typically need more flexibility in terms of class schedules and exam times. "I think that do a better job than face-to-face proctoring," said Kathy Austin, assistant vice president for Information Technology at Texas Tech University. Still, a number of faculty members and administrators continue to voice concerns - some about the services' capabilities, some about students' privacy and some about both. The products offered by for-profit proctoring services are sophisticated and wide ranging, and their costs have dropped amid increased competition and technology enhancements. Some believe that exams proctored using artificial intelligence and biometric authentication with iris scans are not too far off. Some institutions also have their own online exam proctoring teams to supplement the services they purchase. Inside Digital Learning found at least 15 online proctoring companies, more than twice the number that were around just five years ago, industry officials say. Tens of thousands of online exams now are taken each month by students enrolled in online courses - 30,000 exams a month at Western Governors University alone - as well as by a growing number of learners in face-to-face classes.Īt the same time, the number of for-profit online exam proctoring services has ballooned as colleges and universities seek effective, cost-efficient ways of catching cheaters. As the number of online courses and degree programs greatly expanded during the past decade, so did the number of exams administered online.
